The CSC corporate services are an advanced functional platform with a set of convenient automated business solutions that allows clients to receive CSC services in the shortest time possible. Holidays, business trips, obtaining certificates, extended consultations and signing addenda with the employer are the things that make up corporate services.
Who needs them and why?
Corporate services are available to any employee of the client with internet access.
What's inside?
Corporate services are built on Bitrix 24 and offer a convenient, accessible and reliable tool for sharing documents and information between the employer and employees. The architectural solutions use document storage systems (OpenText), personnel information processing systems (SAP HCM), financial operation processing systems (SAP S/4). Having each business solution powered by Bitrix 24 allows the company to map custom routes for interaction between these systems.
Any other benefits?
- Fast (signing documents is reduced to one minute from any device without visiting the office);
- Convenient (the maximum speed of document exchange eliminates errors and helps to track the path and status of documents, get a copy on demand);
- Safe - electronic services are reliable analogues of paper processes. All documents and information are stored in secure storage and maximum confidentiality is maintained;
- Adaptive - corporate services can be customized to individual customer requests.
Corporate services were launched in three major stages:
- Stage 1. Launch of the portal and simple application services (HR consultations, applications for certificates, view of the payroll sheet). At this stage, users got to know the new Portal as a single platform for processing applications. The company built user trust towards digital services.
- Stage 2. Launch of the most popular services to replace paperwork (Holiday request, vacation schedule, travel request, time sheet confirmation). At this stage, the company introduced simple electronic signatures, reducing processing time for most popular documents, while users learnt how to work with digital documents and processes.
- Stage 3. Launch of business processes to sign personnel documents with enhanced digital signatures. Users are introduced into the area of digital self services – enhanced encrypted non-certified digital signatures/enhanced encrypted and certified digital signatures are now available, most documents digitalised, processing time for personnel documents reduced.
